| After reviewing the background materials, explore how you might apply the concepts you have learned to resolve a conflict you have experienced or witnessed between groups at your organization or in your community. Academy of Management (2018). Instigating, Engaging in, and Managing Group Conflict [Video file]. Retrieved from https://www.youtube.com/watch?v=Ut5eQCVTTts [Video file]. Retrieved from https://www.youtube.com/watch?v=Ut5eQCVTTts (2:57) Canadian Nurses Association (2018). Optimizing Teamwork Using Conflict Resolution Strategies [Video file]. Retrieved from https://www.youtube.com/watch?v=YFQS4xL05ec (39:09) Gren, L., & Lenberg, P. (2018). The Importance of Conflict Resolution Techniques in Autonomous Agile Teams. A-TEAMS’18, May 25, 2018, Porto, Portugal. Retrieved from https://www.researchgate.net/profile/Lucas_Gren/publication/325397867_The_Importance_of_Conflict_Resolution_Techniques_in_Autonomous_Agile_Teams/links/5b0bc4b10f7e9b1ed7fa413c/The Forward Focus (2016). Constructive Feedback for Managers: Giving Feedback Effectively [Video file]. Retrieved from https://www.youtube.com/watch?v=gi5UfSIf0BM&t=98s (5:06) TEDx Talks (2015). How to use others’ feedback to learn and grow | Sheila Heen | TEDxAmoskeagMillyardWomen [Video file]. Retrieved from https://www.youtube.com/watch?v=FQNbaKkYk_Q (19:28) |
