Discuss quality concepts and theories for supply chain management.
Create a 11-slide Microsoft® PowerPoint® presentation with speaker’s notes. Discuss quality concepts and theories for supply chain management. Define process driven and customer driven quality and provide real-life examples. How do different quality theories impact various industries such as manufacturing and the service industries? Please provide examples. Format your presentation consistent with APA guidelines and in the format requested. PDF or links to the assignment will not be accepted and will result in a grade of zero