Based on the background materials, elaborate on the factors that affect the emergence and prevention of conflicts within groups

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1a. Based on the background materials, elaborate on the factors that affect the emergence and prevention of conflicts within groups

1b. Based on the background materials, explore how can you adopt the best practices of providing constructive feedback and understanding feedback in order to diffuse group conflict Academy of Management (2018).

Instigating, Engaging in, and Managing Group Conflict [Video file]. Retrieved from https://www.youtube.com/watch?v=Ut5eQCVTTts [Video file]. Retrieved from https://www.youtube.com/watch?v=Ut5eQCVTTts (2:57) Canadian Nurses Association (2018). Optimizing Teamwork Using Conflict Resolution Strategies [Video file]. Retrieved from https://www.youtube.com/watch?v=YFQS4xL05ec (39:09) Gren, L., & Lenberg, P. (2018). The Importance of Conflict Resolution Techniques in Autonomous Agile Teams. A-TEAMS’18, May 25, 2018, Porto, Portugal. Retrieved from https://www.researchgate.net/profile/Lucas_Gren/publication/325397867_The_Importance_of_Conflict_Resolution_Techniques_in_Autonomous_Agile_Teams/links/5b0bc4b10f7e9b1ed7fa413c/The-Importance-of-Conflict-Resolution-Techniques-in-Autonomous-Agile-Teams.pdf

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